{"id":4781,"date":"2024-01-08T11:13:19","date_gmt":"2024-01-08T15:13:19","guid":{"rendered":"https:\/\/www.master.cw\/preguntas-frecuentes\/"},"modified":"2024-06-19T20:10:05","modified_gmt":"2024-06-20T00:10:05","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.master.cw\/es\/preguntas-frecuentes\/","title":{"rendered":"PREGUNTAS FRECUENTES"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4781\" class=\"elementor elementor-4781 elementor-3613\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b31bff5 section faq-section elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b31bff5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8d348fc\" data-id=\"8d348fc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c618d4 elementor-widget elementor-widget-dreamsrent_elementor_faq\" data-id=\"1c618d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"dreamsrent_elementor_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"faq-info\">\r\n\t<!-- Carousel Item -->\r\n\r\n\t<div class=\"faq-card bg-white\" data-aos=\"fade-down\">\r\n\t\t\t\t\t\t<h4 class=\"faq-title\">\r\n\t\t\t\t\t\t\t<a class=\"collapseds       \" data-bs-toggle=\"collapse\" href=\"#faq_1\"  aria-expanded=\"true\">How do I book a car with Master Rental ?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div id=\"faq_1\" class=\"card-collapse    collapsed show \">\r\n\t\t\t\t\t\t\t<p>Download our app, register with your ID and driver's license, select your vehicle, and confirm your booking. It's quick and seamless.\n\n<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t<div class=\"faq-card bg-white\" data-aos=\"fade-down\">\r\n\t\t\t\t\t\t<h4 class=\"faq-title\">\r\n\t\t\t\t\t\t\t<a class=\"collapseds   collapsed  \" data-bs-toggle=\"collapse\" href=\"#faq_2\"  aria-expanded=\"false\" >What documents and cards are required for car rental?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div id=\"faq_2\" class=\"card-collapse  collapse\">\r\n\t\t\t\t\t\t\t<p>A valid driving license and identification are required. You may also need to present a credit-card as proof of payment<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t<div class=\"faq-card bg-white\" data-aos=\"fade-down\">\r\n\t\t\t\t\t\t<h4 class=\"faq-title\">\r\n\t\t\t\t\t\t\t<a class=\"collapseds   collapsed  \" data-bs-toggle=\"collapse\" href=\"#faq_3\"  aria-expanded=\"false\" >Can I pick up a car from any location?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div id=\"faq_3\" class=\"card-collapse  collapse\">\r\n\t\t\t\t\t\t\t<p>Yes, Master Rental offers multiple pick-up locations across Cura\u00e7ao. Use our app to find the nearest one.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t<div class=\"faq-card bg-white\" data-aos=\"fade-down\">\r\n\t\t\t\t\t\t<h4 class=\"faq-title\">\r\n\t\t\t\t\t\t\t<a class=\"collapseds   collapsed  \" data-bs-toggle=\"collapse\" href=\"#faq_4\"  aria-expanded=\"false\" >What is the cancellation policy?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div id=\"faq_4\" class=\"card-collapse  collapse\">\r\n\t\t\t\t\t\t\t<p>Cancellations made 2 hours before the booking time are free. A small fee applies for later cancellations.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t<div class=\"faq-card bg-white\" data-aos=\"fade-down\">\r\n\t\t\t\t\t\t<h4 class=\"faq-title\">\r\n\t\t\t\t\t\t\t<a class=\"collapseds   collapsed  \" data-bs-toggle=\"collapse\" href=\"#faq_5\"  aria-expanded=\"false\" >Are there any restrictions on where I can drive the rental car?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div id=\"faq_5\" class=\"card-collapse  collapse\">\r\n\t\t\t\t\t\t\t<p>Vehicles must stay on Cura\u00e7ao unless prior arrangements are made for any off-island use. Off-roading is not permitted. Master Rental will introduce dedicated off-road capable vehicles in the future road-map.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t<div class=\"faq-card bg-white\" data-aos=\"fade-down\">\r\n\t\t\t\t\t\t<h4 class=\"faq-title\">\r\n\t\t\t\t\t\t\t<a class=\"collapseds   collapsed  \" data-bs-toggle=\"collapse\" href=\"#faq_6\"  aria-expanded=\"false\" >Do you offer roadside assistance?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div id=\"faq_6\" class=\"card-collapse  collapse\">\r\n\t\t\t\t\t\t\t<p>Yes, with the help of our third-party road assistance partner, we offer 24\/7 roadside assistance as a service for all rentals. Just call the roadside assistance support number for help.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t<div class=\"faq-card bg-white\" data-aos=\"fade-down\">\r\n\t\t\t\t\t\t<h4 class=\"faq-title\">\r\n\t\t\t\t\t\t\t<a class=\"collapseds   collapsed  \" data-bs-toggle=\"collapse\" href=\"#faq_7\"  aria-expanded=\"false\" >Can someone else drive the car I rent?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div id=\"faq_7\" class=\"card-collapse  collapse\">\r\n\t\t\t\t\t\t\t<p>Additional drivers are permitted if they are registered and meet our driving requirements.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t<div class=\"faq-card bg-white\" data-aos=\"fade-down\">\r\n\t\t\t\t\t\t<h4 class=\"faq-title\">\r\n\t\t\t\t\t\t\t<a class=\"collapseds   collapsed  \" data-bs-toggle=\"collapse\" href=\"#faq_8\"  aria-expanded=\"false\" >What types of vehicles does Master Rental offer?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div id=\"faq_8\" class=\"card-collapse  collapse\">\r\n\t\t\t\t\t\t\t<p>Our fleet currently consists of electric SUV vehicles. We will be introducing more electric vehicle categories such as economy and luxury options to meet various needs and preferences.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t<div class=\"faq-card bg-white\" data-aos=\"fade-down\">\r\n\t\t\t\t\t\t<h4 class=\"faq-title\">\r\n\t\t\t\t\t\t\t<a class=\"collapseds   collapsed  \" data-bs-toggle=\"collapse\" href=\"#faq_9\"  aria-expanded=\"false\" >How are rental rates calculated?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div id=\"faq_9\" class=\"card-collapse  collapse\">\r\n\t\t\t\t\t\t\t<p>Rates are based on the rental period, car model, an amount per kilometer and any additional services or insurance selected.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n\r\n\t<div class=\"faq-card bg-white\" data-aos=\"fade-down\">\r\n\t\t\t\t\t\t<h4 class=\"faq-title\">\r\n\t\t\t\t\t\t\t<a class=\"collapseds   collapsed  \" data-bs-toggle=\"collapse\" href=\"#faq_10\"  aria-expanded=\"false\" >How does Master Rental ensure customer satisfaction?<\/a>\r\n\t\t\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t<div id=\"faq_10\" class=\"card-collapse  collapse\">\r\n\t\t\t\t\t\t\t<p>We prioritize your experience by offering a user-friendly booking system, multiple pick-up locations, dedicated customer support, and a seamless feedback system.<\/p>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\t\r\n\r\n \r\n<!-- \/Carousel Item  -->\r\n<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-71be895 e-flex e-con-boxed e-con e-parent\" data-id=\"71be895\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f830ff9 elementor-widget elementor-widget-wpml-language-switcher\" data-id=\"f830ff9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpml-language-switcher.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpml-elementor-ls\">\n<div role=\"navigation\" aria-label=\"Selector de idioma\" class=\"wpml-ls-statics-footer wpml-ls wpml-ls-legacy-list-horizontal\" id=\"lang_sel_footer\">\n\t<ul><li class=\"wpml-ls-slot-footer wpml-ls-item wpml-ls-item-nl wpml-ls-first-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"http:\/\/www.master.cw\/nl\/\" hreflang=\"nl\" lang=\"nl\" class=\"wpml-ls-link\" aria-label=\"Cambiar a Holand\u00e9s (Nederlands)\" title=\"Cambiar a Holand\u00e9s (Nederlands)\">\n\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag iclflag\"\n            src=\"https:\/\/www.master.cw\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/nl.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native icl_lang_sel_native\">Nederlands<\/span><span class=\"wpml-ls-display icl_lang_sel_translated\"><span class=\"wpml-ls-bracket icl_lang_sel_bracket\"> (<\/span>Holand\u00e9s<span class=\"wpml-ls-bracket icl_lang_sel_bracket\">)<\/span><\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-footer wpml-ls-item wpml-ls-item-en wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"http:\/\/www.master.cw\/\" hreflang=\"en\" lang=\"en\" class=\"wpml-ls-link\" aria-label=\"Cambiar a Ingl\u00e9s (English)\" title=\"Cambiar a Ingl\u00e9s (English)\">\n\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag iclflag\"\n            src=\"https:\/\/www.master.cw\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/en.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native icl_lang_sel_native\">English<\/span><span class=\"wpml-ls-display icl_lang_sel_translated\"><span class=\"wpml-ls-bracket icl_lang_sel_bracket\"> (<\/span>Ingl\u00e9s<span class=\"wpml-ls-bracket icl_lang_sel_bracket\">)<\/span><\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-footer wpml-ls-item wpml-ls-item-pt-br wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"http:\/\/www.master.cw\/pt-br\/\" hreflang=\"pt-br\" lang=\"pt-br\" class=\"wpml-ls-link\" aria-label=\"Cambiar a Portugu\u00e9s, Brasil (Portugu\u00eas)\" title=\"Cambiar a Portugu\u00e9s, Brasil (Portugu\u00eas)\">\n\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag iclflag\"\n            src=\"https:\/\/www.master.cw\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/pt-br.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native icl_lang_sel_native\">Portugu\u00eas<\/span><span class=\"wpml-ls-display icl_lang_sel_translated\"><span class=\"wpml-ls-bracket icl_lang_sel_bracket\"> (<\/span>Portugu\u00e9s, Brasil<span class=\"wpml-ls-bracket icl_lang_sel_bracket\">)<\/span><\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-footer wpml-ls-item wpml-ls-item-es wpml-ls-current-language wpml-ls-last-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"http:\/\/www.master.cw\/es\/\" hreflang=\"es\" lang=\"es\" class=\"wpml-ls-link\" aria-current=\"page\" aria-label=\"Cambiar a Espa\u00f1ol (Espa\u00f1ol)\" title=\"Cambiar a Espa\u00f1ol (Espa\u00f1ol)\">\n\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag iclflag\"\n            src=\"https:\/\/www.master.cw\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/es.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native icl_lang_sel_native\">Espa\u00f1ol<\/span><\/a>\n\t\t\t<\/li><\/ul>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How do I book a car with Master Rental ? Download our app, register with your ID and driver&#8217;s license, select your vehicle, and confirm your booking. It&#8217;s quick and seamless. What documents and cards are required for car rental? A valid driving license and identification are required. You may also need to present a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/elementor-page-template.php","meta":{"footnotes":""},"class_list":["post-4781","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.master.cw\/es\/wp-json\/wp\/v2\/pages\/4781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.master.cw\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.master.cw\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.master.cw\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.master.cw\/es\/wp-json\/wp\/v2\/comments?post=4781"}],"version-history":[{"count":4,"href":"https:\/\/www.master.cw\/es\/wp-json\/wp\/v2\/pages\/4781\/revisions"}],"predecessor-version":[{"id":4813,"href":"https:\/\/www.master.cw\/es\/wp-json\/wp\/v2\/pages\/4781\/revisions\/4813"}],"wp:attachment":[{"href":"https:\/\/www.master.cw\/es\/wp-json\/wp\/v2\/media?parent=4781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}